Referrals
Refugee Health Practice Guide – Full list of refugee health referral points across Australia
Queensland Multicultural Resource Directory – Search for information, advice and networking opportunities provided by a range of CALD community organisations.
Aged care
Asylum seekers
- About asylum seekers and support in Queensland
- Asylum Circle Consortium Emergency Relief Program Referral form and Information sheet
- ASYLUM SEEKER MENTAL HEALTH CONNECT – A joint response by QPASTT and WWG to the complex mental health needs of people seeking asylum.
- Australian Red Cross Family and Domestic Violence Financial Assistance Program
- Mater Hospital Refugee and Asylum Seeker Cardiovascular Clinic (RASCC)
- Centrelink documents and links for refugees who have medical conditions or live with disabilities that affect their capacity to work or study
Child and youth
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- See our page of information and support for children and youth
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Chronic disease
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- Ethnic Communities Council of Queensland’s Chronic Disease & Living well program
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Complex health needs
- Mater Hospital Mater Refugee Complex Clinic (MRCCC) for complex needs and specialist and intensive services (SIS)
- SIS Humanitarian Settlement Program (HSP) Information and Referral Form for humanitarian entrants and other visa holderss with complex needs. Offers short term support for accessing mainstream services and managing their needs independently. To check eligibility call the Commonwealth Department of Health on 1300 855 669.
Disability
Disability support Referral Pathway for people from refugee and asylum seeker backgrounds (Aug 2023)
Patients must:
- have a disability
- be from a Culturally and linguistically diverse (CALD) background
- be vulnerable with fundamental needs not being met
- be between 0-65 years of age
- live with the Brisbane or Moreton Bay areas
Contact the service – send a completed referral form by:
- Email to info@amparo.org.au
- Fax to (07) 3355-0477
For more information:
Phone (07) 3354-4900
Disability Nurse Navigators
- Logan – Rhonda Beggs Rhonda.Beggs@health.qld.gov.au
- QEII- Vikki Tomlinson Vikki.Tomlinson@health.qld.gov.au
- PAH- Gregory Parrott Gregory.Parrott@health.qld.gov.au
Domestic and family violence
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- Queensland Government information, services and support for people impacted by domestic and family violence
- Australian Red Cross Family and Domestic Violence Financial Assistance Program
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Groups and organisations
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- Options for people from refugee and asylum seeker backgrounds to join local community groups and meet people with similar backgrounds.
- Search the online Queensland Multicultural Resource Directory for support and networking opportunities, including community, non-government and government organisations, after-hours cultural schools and religious organisations, migrant service organisations.
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Hearing
- Hospital and health services in Brisbane, West Moreton and Logan that provide hearing screening and aids for children and adults
- Eligibility checker for Australian Government funded hearing aids
- Information about NDIS for those with hearing impairment
Hepatitis
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- Hepatitis Queensland service finder HEPNav
- Ethnic Communities Council of Queensland referral form for free Fibroscan for Hepatitis B and C
- Ethnic Communities Council of Queensland Hepatitis, HIV/AIDS & Sexual Health Program
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Housing and homelessness
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- YFS Logan Street Services Guide information and services in Logan area for people who have nowhere to live or are at risk of losing their home
- Lady Musgrave Trust Handy Guide for Homeless Women in Brisbane (including Ipswich, Logan and the Redlands)
- Lady Musgrave Trust Handy Guide for Homeless Women in Regional Queensland
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Interpreters
- Australian Government Translating and Interpreting Service (TIS)
(Priority Line for Doctors and Pharmacists – 1300 131 450)
Legal support
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- Refugee and Immigration Legal Service RAILS Cancellations Program. A free legal service for people in Queensland whose visas have been cancelled or are at risk of being cancelled.
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Maternity
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- Metro South (Logan Hospital) Maternity and Child Health Hubs provides high quality maternity and child healthcare that is responsive, sensitive and accepting of, cultural needs and preferences.
- West Moreton Refugee/CALD Liaison Midwife supports women and families with a refugee background to access Maternity Care
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Nurse Navigators
Disability Nurse Navigators
- Logan – Rhonda Beggs Rhonda.Beggs@health.qld.gov.au
- QEII- Vikki Tomlinson Vikki.Tomlinson@health.qld.gov.au
- PAH- Gregory Parrott Gregory.Parrott@health.qld.gov.au
Multicultural Nurse Navigators
- Logan Katherine Wickson Katherine.Wickson@health.qld.gov.au
- PAH- Kim Tran Kim.Tran@health.qld.gov.au
- QEII- NN-Multicultural-QE2@health.qld.gov.au
Mental Health
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- Mental Health Referral Pathway for patients from refugee backgrounds for Brisbane, Logan and Gold Coast (August 2023) – This online interactive Referral Tool is designed for Health Professionals to find mental health referral options for children and adults of a refugee background in SE Qld.
- See our list of mental health resources and guidelines
- ASYLUM SEEKER MENTAL HEALTH CONNECT – A joint response by QPASTT and WWG to the complex mental health needs of people seeking asylum.
- Metro South mental health patient referral
- Queensland Transcultural Mental Health Centre information, referral, resource and clinical consultation service
- Metro South Nurse Navigators service can provide wellbeing plans, act as a patient’s key point of contact, liaise with other providers on the patient’s behalf to obtain information, and scheduling appointments
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Oral Health
- Queensland Health dental services are provided through public dental clinics across Queensland. All newly arrived refugees have access to a prioritised oral health assessment.
Optometry
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- Queensland Government Spectacle Supply Scheme (SSS) provides eligible Queensland residents with a pair of basic prescription spectacles, once every two years.
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Sexual Health
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- Queensland Health list of Queensland sexual health and HIV services
- Mater Hospital Brisbane Infectious Diseases services for public patients
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Tuberculosis
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- See the list of tuberculosis screening and treatment services and referral forms.
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Settlement
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- Brisbane and Logan Refugee Health Connect (RHC) is a partnership between Brisbane South PHN, Brisbane North PHN, Mater and Metro South Health. RHC provides a single point of contact for service providers to access information and support regarding refugee health. Phone (07) 3864 7580
- Australian Government Humanitarian Settlement Program (HSP) supports humanitarian entrants and other eligible visa holders integrate into Australian life. The program has a strong focus on helping clients to learn English, gain employment and access education and training.
- Australian Government Settlement Engagement and Transition Support (SETS) Program post-arrival support for eligible clients who do not have family and other community supports to rely on. The program is complementary to the Humanitarian Settlement Program (HSP) and other Commonwealth support.
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