Cultural Sensitvity

For information about specific refugee populations settling in Queensland, see Refugee Health and Refugee Populations.

Cultural Atlas – Aims to inform and educate the public in cross-cultural attitudes, practices, norms, behaviours and communications. The goal is to enhance social cohesion in Australia and improve outcomes for individuals and organisations operating in an increasingly culturally diverse society.

Workplace Cultural Diversity Tool – Based on international best practice, this tool is a ‘how to’ guide to workplace cultural diversity, designed to help employers make the most of a culturally diverse workforce. Read more here.


ecald_logoeCALD have developed resources for the New Zealand health workforce.
Cross Cultural Resource for Health Practitioners working with CALD clients E-Toolkit  includes information about Middle Eastern and African cultures, Supporting Muslim Clients and working with religious diversity.

Little Book of Cultural Tips
Cultural Awareness in the Workplace – An interactive training program addressing the specific cultural needs of professional organisations.

The Centre for Culture, Ethnicity and Health focus on helping individuals and organisations to become more culturally competent through training programs, cultural competence audit and cultural competence resources.


Qld Health: ‘Building cultural awareness’ videos (2018)

1. Qld Multicultural Charter

2. Refugees and people seeking asylum

3. Interpreters and healthcare

Health Equity and Inclusion  Metro North Hospital and Health Services (Qld Health staff only access)

Qld Health Health Care Providers’ Guides

Cultural diversity: A Guide for health professionals 

On Muslim Patients and On Hindu Patients and On Sikh Patients