CALD COVID Health Engagement Project

The project ensures all people living in Queensland regardless of their background and English language proficiency have equitable access to appropriate health information and services to maximise their health and wellbeing throughout the COVID-19 pandemic. More information here.

Government Updates



Translated Resources/Video/Plain English – For community

Queensland Resources


Other Links

Please be mindful that some resources developed by other states have state-specific information.


Audio and video about Telehealth are available in some languages here.

Covid-19 Testing  

Getting a COVID-19 test – English script (Developed by Metro South Health: Health Equity and Access Unit)


KAREN – Watch the video here.

  • Should I get tested for coronavirus (COVID-19)?
  • How can I get tested?
  • How much will the test cost?
  • What should I bring?
  • How is the test done?
  • When will I know the result of my test?
  • Need interpreter or other language support?

Please note the script refers to testing centres in Metro South area but for a full list of where to get COVID 19 testing across Queensland see Queensland Health.

For an Easy English version of what happens when you get tested see a pictorial version from NSW Health here.

Translated resources to manage mental well being and COVID-19

Easy English Resources

COVID-19 Testing

How to use a Rapid Antigen Test – Links to instructions and videos in some languages

Videos subtitled in languages about nasal rapid antigen tests


• Assyrian:

• Dinka:

• Hakha Chin:

• Hindi:

• Hazaragi:

• Khmer:

• Karen:

• Nuer:

• Samoan:

• Swahili:

• Somali:

• Tamil:

• Tigrinya:

• Oromo:

• Tongan:

• Zomi:

• Falam Chin:

• Acholi:

• Arabic:

• Dari:

• Farsi:

• Macedonian:

• Sinhalese:

• Turkish:

• Vietnamese:

• Chinese Simplified:

• Chinese Traditional:

• Korean:

• Nepali:

• Punjabi:

• Urdu:

• Filipino:

Services and Support

  • 134COVID (13 42 68) for COVID-19 enquiries including restrictions
    13 HEALTH (13 43 25 84) for health-related information. If you require translating or interpreting services, call 131 450.
  • Multicultural Connect Line – Queensland-wide service for people from multicultural backgrounds whose lives have been affected by COVID-19. Ph. 1300 079 020
  • If you are in quarantine and need help with delivery of essential food and medications, call the Queensland Community Recovery hotline on 1800 173 349
  • ParentLine (1300 30 1300)
  • Family and Child Connect service – call 13 FAMILY (13 32 64)
    DVConnect Womensline on 1800 811 811 (24 hours, 7 days) or DVConnect Mensline
    on 1800 600 636 (9am-midnight, 7 days). If they are in immediate danger or you fear
    for their safety, call Triple Zero (000) and ask for Police. More information
  • Neighbourhood Centre locations 
  • Health Direct Coronavirus hub 
  • Coronavirus response: Resources for families

COVID-19 Vaccine Information

Videos in language about the COVID-19 Vaccine

Easy English and Translated Resources


Education sessions

Booking your vaccine appointment

Publications about COVID 19 Vaccines in Australia

Resources to manage mental well being and Covid-19

Past webinars for Multicultural Leaders

13 Jan, 20200 – State-wide Multicultural Community Leaders Zoom meeting

Omicron and living with COVID-19 – Hon Minister Leanne Linard and Deputy Chief Health Officer Dr Lynne Mckinlay. Watch it here: 

Read the answers to Questions posed at this zoom, since provided by Queensland Health here.

11th November, 2021 – Opening the Borders – What does this mean?

31 July, 2021 – Lockdown in South East Qld

  • Video presentation by Dr Jeannette Young (Qld Health CHO) to CALD Multicultural Leaders, including answering questions that communities have about the 3 day lockdown. View it here.
  • Video presentation from Diana Young – Director, Strategy and Engagement, Community Recovery Community Services, Department of Communities, Housing and Digital Economy about Community Wellbeing and Support. View it here. 
  • Download the presentation – Diana Young with links to community support services HERE
  • Download the Plain English version of 31st July, 2021 Lockdown SE Qld (Qld Health) here.

COVID 19 Update: 3 day lockdown and vaccines 30 June 2021 –

May 5th, 2021 – COVID-19 vaccines: culturally appropriate responses with CALD communitiesWatch it here.

More information about restrictions available from the Queensland Government here.

Other Information – COVID-19