COVID-19 Resources

Government Information



Services and Support
  • If you are concerned – For health advice, including on over-the-phone nurse assessment of your symptoms call 13 HEALTH (13 43 25 84). If you require translating or interpreting services, call 131 450.
  • Multicultural Connect Line – Queensland-wide service for people from multicultural backgrounds whose lives have been affected by COVID-19. Ph. 1300 079 020
  • If you are in quarantine and need help with delivery of essential food and medications, call the Queensland Community Recovery hotline on 1800 173 349
  • Health Direct Coronavirus hub 
  • Coronavirus response: Resources for families
Translated Resources/video/plain English - For community

Queensland Resources

  • Queensland Health – Information for multicultural communities – Translated resources coronavirus (COVID-19) and changing restricitons in Queensland
  • QACC Radio – Audio messages in some African languages
  • Queensland Government – Domestic and Family Violence translated resources


Other Links

Please be mindful that some resources developed by other states have state-specific information.


Audio and video about Telehealth are available in some languages here.

Covid-19 Testing  

Getting a COVID-19 test – English script (Developed by Metro South Health: Health Equity and Access Unit)


KAREN – Watch the video here.

Audio messages about testing in some African languages see QACC Radio.

  • Should I get tested for coronavirus (COVID-19)?
  • How can I get tested?
  • How much will the test cost?
  • What should I bring?
  • How is the test done?
  • When will I know the result of my test?
  • Need interpreter or other language support?

Please note the script refers to testing centres in Metro South area but for a full list of where to get COVID 19 testing across Queensland see Queensland Health.

For an Easy English version of what happens when you get tested see a pictorial version from NSW Health here.

Translated resources to manage mental well being and COVID-19

Easy English Resources

To listen to other older audio messages about COVID-19 see the COVID 19 Audio messages ARCHIVE page

Past webinars for Multicultural Leaders

More information about restrictions available from the Queensland Government here.

Resources to manage mental well being and Covid-19
Other Information – COVID-19